Terms and Conditions Of Sale
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within our served areas. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
All services provided to you by Nordic Timber Buildings are subject to these terms together with any previous written or verbal representations given or made by Nordic Timber Buildings or any representatives of Nordic Timber Buildings.
1.1. When the following words in bold are Used in these Terms, this is what they will mean:
i. Deposit: An amount equal to 25% of the total value of your Order unless agreed otherwise by Nordic Timber Buildings
ii. Event Outside Our Control: is defined in clause 13.2;
iii. Goods: the Goods that We are selling to you as set out in the Order;
iv. Order: your Order for the Goods and/or Services as attached;
v. Product: the Product We create for you as a result of the Services, as set out in the Order;
vi. Services: the Services that We are providing to you as set out in the Order;
vii. Shutdown Period: A two-Week period between the last Week in July and the third Week in August each year; and 19th December to 5th January each year.
viii. Terms: the Terms and conditions set out in this document;
ix. Trading Address: Unit 4 Silver End Industrial Estate Brettell Lane Brierley Hill DY5 3LA
x. We/Our/Us: Nordic Timber Buildings
1.2. When We Use the words “writing” or “written” in these Terms, this will include e-mail unless we say otherwise.
2. OUR CONTRACT WITH YOU
2.1. These are the Terms and conditions on which we supply Goods, or Services, or both Goods and Services, to you.
2.2. Please ensure that you read these Terms carefully, and check that the details on the Order and in these Terms are complete and accurate, before you sign and submit the Order. If you think that there is a mistake or require any changes, please contact us to discuss. We will confirm any changes in writing to avoid any confusion between you and us.
2.3. When you sign and submit the Order to Us, this does not mean we have accepted your Order for Goods and/or Services. Our acceptance of the Order will take place as described in clause 2.4. If we are unable to supply you with the Goods and/or Services, We will inform you of this in writing and we will not process the Order.
2.4. These Terms will become binding on you and us when we confirm a delivery date in writing, at which point a contract will come into existence between you and us.
2.5. If any of these Terms conflict with any term of the Order, the Order will take priority.
2.6. We shall assign an Order number to the Order and inform you of it when we confirm the Order. Please quote the Order number in all subsequent correspondence with us relating to the Order.
2.7. Our Website, catalogue and brochure are solely for the promotion of Our Goods in England & Wales. Unfortunately, We do not deliver to addresses that are more than 170 miles from Our Trading Address
2.8. We cannot accept any Orders or make any deliveries during a Shutdown Period.
2.9. The images of the Goods on Our Website or in our catalogue or brochure are for illustrative purposes only. Although we have made every effort to display the colours accurately, We cannot guarantee that your computer’s display of the colours or the printed pictures accurately reflect the colour of the Goods. Your Goods may vary slightly from those images. Although We have made every effort to be as accurate as possible, because Our Goods are handmade, all sizes, Weights, capacities, dimensions and measurements indicated on Our Website or in Our catalogue or brochure have a +1/-0.5 mm% tolerance.
2.10. The finished building will include an overhang of 3-6 inches for the roof on each side. We would recommend at least an 8 inch gap should be left all the way around the finished building. If this is not possible we will not be able to provide the erection Services.
3. CHANGES TO ORDER OR TERMS
3.1. We may revise these Terms from time to time in the following circumstances:
i. changes in how We accept payment from you;
ii. changes in relevant laws and regulatory requirements
3.2. If we have to revise these Terms under clause 3.1, we will give you at least two Weeks’ written notice of any changes to these Terms before they take effect. You can choose to cancel the contract in accordance with clause 14.3(c).
3.3. You may make a change to the Order for Goods and/or Services one Week before We the agreed delivery date by contacting us, except in the case of made-to-measure Goods. Where this means a change in the total price of the Goods and/or Services, We will notify you of the amended price in writing. You can choose to cancel the Order in accordance with clause 14 in these circumstances.
3.4. If you wish to cancel an Order before it has been fulfilled, please see your right to do so in clause 14. In the case of made-to-measure Goods, unfortunately, because we make these Goods to your specific requirements, you will not be able to cancel an Order once it is made.
4.1. When We issue a written acceptance of an Order in accordance with clause 2.4, If agreed with you the customer a Deposit will become payable. The Deposit will represent 25% of the total Order value. This must be paid when you return a signed copy of these Terms and conditions unless agreed otherwise.
4.2. In the event that you cancel your Order (other than in accordance with your rights under the Consumer Contract Regulations 2013), in excess of 14 days from the date you return a signed copy of these Terms and Conditions, the Deposit will be retained by Us and will be deducted from any refund due to You.
5. MADE-TO-MEASURE GOODS
5.1. We make the Goods according to the measurements you provide us. You can find information and tips on how to measure in our brochure or on Our Website, or by contacting us.
5.2. Our quotation was based on the diagram that you provided to us when you requested a quotation. We have informed you that the diagram needed to clearly show the measurements, that all measurements must have been external and that it was your responsibility to ensure that all measurements were correct and accurate.
5.3. The finished building will include an overhang of 3 -6inches on the roof on each side. There will also be a 2inch internal gap for ventilation purposes between the roof joists
5.4. We have provided a written quotation which states the specification as we have understood it. You have returned a copy of that written quotation to us, signed by you, confirming that this is the specification you require. Our written acceptance of your Order is based on the quotation signed by you.
5.5. Unfortunately, we cannot accept the return of made-to-measure Goods if the reason for the return is because you provided Us with incorrect measurements. However, this will not affect your legal rights as a consumer in relation to made-to measure Goods that are faulty or not as described. Advice about your legal rights is available at your local Citizen’s Advice Bureau or Trading Standards office.
6. DELIVERY OF GOODS
6.1. Please note that timescales for delivery and delivery charges will vary depending on the availability of the Goods and your address. Unfortunately, We do not accept Orders from or deliver to addresses situated more than 170 miles from Our Trading Address.
6.2. We will contact you with an estimated delivery date. Occasionally our delivery to you may be affected by an Event outside Our Control (see clause 13 for Our responsibilities when this happens), a substantial increase in Orders, breakdown of delivery vehicles, or staff shortages.
6.3. Delivery of an Order shall be completed when We deliver the Goods to the address you gave Us.
6.4. If no one is available at your address to take delivery, We will leave you a note that the Goods have been returned to Our premises, in which case, please contact Us to rearrange a recall and delivery ,please note a fee will apply depending on your location and which will vary between £100 – £500 plus VAT.
6.5. There must be adequate access for Us to deliver the Goods. If you have any special requirements or if you believe that delivery may be hindered by any features of the delivery address then please notify Us at the time of your Order. Due to insurance purposes we do not lift over buildings, fences ,walls or carry through properties. If these guidelines are not adhered to we reserve the right to drop the goods at your premises and collect any outstanding payment.
6.6. If there is not adequate access for Us to deliver the Goods, We shall be entitled to leave the Goods on or near to the delivery address and you will be deemed to have accepted delivery.
6.7. We require a solid level base upon delivery and if the base is not ready for Us to perform the erection Services, then We will be entitled to leave the Goods with you and receive payment for the Goods. In these circumstances, there will be no obligation to perform the Services or for Us to wait for you to adequately prepare the base.
6.8. If We are not able to deliver the whole of the Order at one time due to operational reasons or shortage of stock, We will deliver the Order in instalments. We will not charge you extra delivery costs for this. However, if you ask Us to deliver the Order in instalments, We may charge you extra delivery costs. Each instalment shall constitute a separate contract governed by these Terms. If We are late delivering an instalment or one instalment is faulty, that will not entitle you to cancel any other instalment.
6.9. The Goods will be your responsibility from the completion of delivery.
6.10. You own the Goods once We have received payment in full.
7. IF THE GOODS ARE FAULTY
7.1. As a consumer, you have legal rights in relation to Goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
8. SELLER’S GUARANTEE OF GOODS
8.1. We guarantee that on delivery and for a period of 3 months from delivery, the Goods shall be free from material defects. However, this guarantee does not apply in the circumstances described in clause 8.2.
8.2. This guarantee does not apply to any defect in the Goods arising from:
(a) fair Wear and tear;
i. In particular it should be noted that Weather can have an effect on the length of time that the felt remains suitable and it may therefore need to be replaced regularly.
(b) the fact that the Product is made from a natural material – wood – which is subject to changes because of Weather conditions and changes in temperature;
i. In particular it should be noted that timber is tanalised meaning it is protected from rot this should not be mistaken for waterproof /watertight. Therefore, we ask that you the customer have full knowledge and understanding that your building will need treating with an oil based waterproofing treatment within a week of the installation of the goods. Failure to do so will mean your warranty will be void. Nordic will reserve the right to request proof of receipt of your treatment should you incur any defects.
ii. Please note Nordic Timber buildings do not offer an additional treatment service other than tanalisation
(c) wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
(d) if you fail to operate or Use the Goods in accordance with the User instructions;
(e) any alteration, modification or repair by you or by a third party who is not one of Our authorised repairers; and
(f) Any specification provided by you.
(g) the Product being erected on a base that is not level, solid and dry; and is not either concrete, concrete or stone slabs or timber frame where the cross beams travel in a direction opposite to that of the floor of the Product
(i) We cannot accept liability for splits, shrinkage, knots, expansion, warping, variations in colour and other natural imperfections. All sizes and measurements stated must be regarded as approximate
(h) Use of the Product for anything other than general storage
8.3. This guarantee is in addition to your legal rights in relation to the Goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
8.4. This guarantee does not extend to anything stored in the Product.
9. PROVIDING SERVICES
9.1. The Services provided are provided free of charge and are complimentary to the supply of the Goods. The contract between You and Us is for the supply of Goods. Your obligation to pay for the Goods is not dependent on the supply of the Services. You will be obliged to pay for and take delivery of the Goods regardless of whether the Services are carried out or not.
9.2. We will supply the Services to you on the date set out in the Order.
9.3. We will only be obliged to provide the Services provided that:
i. the base on which the Product is to be erected is level, solid and dry; and is either concrete, stone slabs or timber frame where the cross beams travel in a direction opposite to that of the floor of the Product
ii. Access can be gained to the erection site without having to climb over any structure, walk through any buildings, woodland or building sites There must be a clear path to the erection site and, along that path, there must be a height clearance of at least 8 foot. If the path has an archway over it, the height of the arch at its lowest point must be 8 feet
9.4. We will make every effort to complete the services on the date that is set out in the Order time. However, there may be delays due to an Event outside Our Control, a substantial increase in Orders, breakdown of delivery vehicles, or staff shortages. See clause 13 for Our responsibilities when an Event Outside Our Control happens.
9.5. We will perform the Services free of charge provided that they are performed on the date set out in the Order and the criteria in clause 9.2 above are met. If We have to return on a different date to perform the Services, the date on which We will return will depend on Our current workload and a charge will apply dependant on your circumstances will be payable before the Services are performed.
9.6. If We design the Product for you, we will own the copyright, design right and all other intellectual property rights in the Product and any drafts, drawings or illustrations We make in connection with the Product for you.
10. IF THERE IS A PROBLEM WITH THE GOODS OR SERVICES
10.1. In the unlikely event that there is any defect with the Services or Product:
i. please contact us and tell us as soon as reasonably possible; and
ii. please send a time date stamped photograph of the defect to us at Our Trading Address; and
iii. please give us a reasonable opportunity to repair or fix any defect; and
iv. We will Use every effort to repair or fix the defect as soon as reasonably practicable.
v. If it is agreed between you and Us that We will repair the defect, We will inform you of a date on which We shall attend the premises to repair the defect. We will require adequate access to the Product but We will not be liable for any losses incurred as a result of you or a third-party choosing to be present when We attending to repair the Product
vi. Alternatively, we may at Our absolute discretion issue a partial refund, the amount of which shall be determined by Us, taking into account reasonable labour time and/or the cost of like-for like materials. This partial refund will be issued for the purpose of you instructing a skilled tradesman local to the premises on which the Goods Were erected to carry out the repairs. In these circumstances, We shall not be liable for any losses incurred as a result of you failing to instruct a skilled tradesman to carry out the repairs or for any losses incurred by You as a result of the tradesman’s actions. After issuing a partial refund for this purpose, We will not be liable for any further repairs to that particular defect.
10.2. As a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials We Use are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
11. PRICE AND PAYMENT
11.1. The price of the Goods and/or the Services will be set out in Our price list in force at the time We confirm your Order. Our prices may change at any time, but price changes will not affect Orders that We have confirmed with you.
11.2. These prices include VAT. However, if the rate of VAT changes between the date of the Order and the date of delivery or performance, We will adjust the rate of VAT that you pay, unless you have already paid for the Goods and/or Services in full before the change in the rate of VAT takes effect.
11.3. The prices for the Goods exclude delivery costs, which will be added to the total amount due.
11.4. It is always possible that, despite Our best efforts, some of the Goods We sell may be incorrectly priced. We will normally check prices as part of Our despatch procedures so that, where the Goods’ correct price is less than Our stated price, we will charge the lower amount when dispatching the Goods to you. If the Goods’ correct price is higher than the price stated on Our site, we will contact you to tell you and for your instructions. If the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Goods to you at the incorrect (lower) price.
11.5. Where We are providing Goods you may pay the full amount in advance if You wish but if you would prefer, you must pay the Deposit in advance and the balance must be paid in accordance with clause 12.6.
11.6. We accept advanced payment by most major credit or debit cards, cheque or by electronic bank transfer. If you pay by credit card or debit card, we will charge the Deposit when We receive copy of these Terms and Conditions singed by you. The balance will be charged when We despatch the Goods to you.
11.7. If you pay by cheque, you must send the cheque to Our Trading Address when you place the Order. We will not perform the Services until We have received cleared payment in full.
11.8. Where We are providing Goods only, you must pay the Deposit in advance. We accept payment of the Deposit by most major credit or debit cards, cheque or by electronic bank transfer. If you wish to pay the full amount by any of these methods, then payment must be made in advance to allow time for these payments to clear.
11.9. If the full amount is not paid in advance, any balance must be paid by cash and/or bank transfer on delivery. We cannot accept payment on delivery by any other method. We therefore recommend that you choose your payment method at the time you place the Order with Us.
11.10. If a balance is owing and you do not pay cash and/or bank transfer on delivery, then We shall arrange redelivery. The date on which We will return will depend on Our current workload and a charge of [£ ] will be payable before the Goods are despatched.
11.11. If you do not make any payment due to Us by the due date for payment, We may charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of Barclays Bank Plc from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay Us interest together with any overdue amount.
11.12. However, if you dispute an invoice in good faith and contact Us to let Us know promptly after you have received an invoice that you dispute it, clause 11.5 will not apply for the period of the dispute.
12. OUR LIABILITY TO YOU
12.1. If We fail to comply with these Terms, We are responsible for loss or damage you suffer that is a foreseeable result of Our breach of the Terms or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they Were an obvious consequence of Our breach or if they Were contemplated by you and Us at the time We entered into this contract.
12.2. If We are installing the Goods or Product and/or providing Services in your property, We will make good any damage to your property caused by Us in the course of installation or performance. However, We are not responsible for the cost of repairing any pre-existing faults or damage to your property that We discover in the course of installation and/or performance by Us.
12.3. We only supply the Goods and/or Services or Product for domestic and private Use. You agree not to Use the Goods and/or Services or Product for any commercial, business or re-sale purpose, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12.4. We cannot accept liability for splits, shrinkage, knots, expansion, warping, variations in colour and other natural imperfections.
All sizes and measurements must be regarded as approximate.
12.5. We cannot accept liability for any damage to anything stored inside the Product.
12.6. We do not exclude or limit in any way Our liability for:
i. death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors;
ii. fraud or fraudulent misrepresentation;
iii. breach of the Terms implied by section 12 of the Sale of Goods Act 1979 and by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
iv. breach of the Terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 and sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples); and
v. defective products under the Consumer Protection Act 1987.
13. EVENTS OUTSIDE OUR CONTROL
13.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by an Event Outside Our Control.
13.2. An Event Outside Our Control means any act or event beyond Our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, breakdown of Our equipment, breakdown of delivery vehicles, shortage of raw materials, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, adverse Weather, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
13.3. If an Event Outside Our Control takes place that affects the performance of Our obligations under these Terms:
i. We will contact you as soon as reasonably possible to notify you; and
ii. Our obligations under these Terms will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control. Where the Event outside Our Control affects Our delivery of Goods to you, We will arrange a new delivery date with you after the Event Outside Our Control is over. Where the Event outside Our Control affects Our performance of Services to you, We will restart the Services as soon as reasonably possible after the Event Outside Our Control is over.
13.4. You may cancel the contract if an Event outside Our Control takes place and you no longer wish us to provide the Goods and/or Services. Please see your cancellation rights under clause 14. We will only cancel the contract if the Event outside Our Control continues for longer than 4 Weeks in accordance with Our cancellation rights in clause 14.
14. YOUR RIGHTS TO CANCEL AND APPLICABLE REFUND
14.1. Before We begin to provide the Services, or the Goods are delivered, you have the following rights to cancel an Order for Goods (other than made-to-measure Goods) and/or Services, including where you choose to cancel because We are affected by an Event Outside Our Control or We change these Terms under clause 3.1 to your material disadvantage.
i. You may cancel any Order for Goods and/or Services at any time not less than 7 days before the agreed delivery date by contacting Us. Please contact Us by writing to Our Trading Address or by email to email@example.com. Please Use the attached cancellation form wherever possible. We will confirm your cancellation in writing to you.
ii. If you cancel an Order under clause 14.1(a) and you have made any payment in advance to you, or Goods that have not been delivered to you, We will refund these amounts to you.
iii. However, if you cancel an Order for Services under clause 14.1(a) and We have already started work on your Order by that time, you will pay Us any costs We reasonably incurred in starting to fulfil the Order, and this charge will be deducted from any refund that is due to you or, if no refund is due to you, invoiced to you. We will tell you what these costs are when you contact us. However, where you have cancelled an Order because of our failure to comply with these Terms (except where ee have been affected by an Event Outside Our Control), you do not have to make any payment to Us.
iv. Unfortunately, if you cancel an Order for Goods under clause 14.1(a) and We have already despatched your Goods to you, We will not be able to cancel your Order until it is delivered or collected. In this case, if you return the Goods to Us, We will have to charge you the cost of collection or you will have to pay the cost of returning the Goods back to Us. This will not affect your refund for the Goods, but any charge for collection will be deducted from the refund that is due to you.
14.2. Unfortunately, as the made-to-measure Goods are made to your requirements, you will not be able to cancel your Order once made (but this will not affect your legal rights as a consumer in relation to made-to-measure Goods that are faulty or not as described).
14.3. Once We have begun to provide the Services to you, you may cancel the contract for Services with immediate effect by giving Us written notice if:
i. We break this contract in any material way and We do not correct or fix the situation within 21 days of you asking Us to in writing;
ii. We go into liquidation or a receiver or an administrator is appointed over Our assets;
iii. We change these Terms under clause 3.1 to your material disadvantage;
iv. We are affected by an Event Outside our control
15. CONSUMER CONTRACT REGULATIONS 2013
15.1. This clause 15 applies only if you have placed an Order through Our Website, over the telephone or where your Order is placed anywhere other than at Our Trading Address.
15.2. Except in the case of custom or made-to measure Goods, you have a legal right to cancel a Contract under The Consumer Contracts Information, Cancellation and Additional Charges Regulations 2013 within 14 days without giving any reason.
15.3. The cancellation period will expire 14 days from the date of delivery.
15.4. To exercise the right to cancel you must inform Us by writing to Us at Our Trading Address or by emailing Us at firstname.lastname@example.org of your decision to cancel the contract. You may Use the attached model cancellation form, but it is not obligatory.
15.5. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
15.6. Effects of Cancellation: If you cancel the contract, We will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by Us). We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you.
15.7. We will make the reimbursement without undue delay and not later than:
i. 14 days after We receive back from you the Goods supplied; or
ii. (if earlier) 14 days after the day you provide evidence that you have returned the Goods, or
iii. If there were no Goods supplied, 14 days after the date on which We are informed about your decision to cancel the contract.
3.8. We will make the reimbursement using the same means of payment you Used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
3.9. We will collect the Goods and you will have to bear the direct costs of returning the Goods. The cost is estimated at a maximum of £240.00
3.10. Advice about your legal right to cancel the Contract under these regulations is available from your local Citizens’ Advice Bureau or Trading Standards office However, this cancellation right does not apply in the case of any made-to-measure or custom-made Products:
16. OUR RIGHTS TO CANCEL AND APPLICABLE REFUND
16.1. If We have to cancel an Order for Goods (including made-to-measure Goods) and/or Services before the Services start or the Goods are delivered:
i. We may have to cancel an Order before the start date for the Services or before the Goods are delivered, due to an Event Outside Our Control or the unavailability of stock or (in the case of Services) key personnel or key materials without which We cannot provide the Services. We will promptly contact you if this happens.
ii. If We have to cancel an Order under clause 16.1(a) and you have made any payment in advance for Services that have not been provided to you, or Goods that have not been delivered to you, We will refund these amounts to you.
iii. Where we have already started work on your Order for Services or made-to-measure Goods by the time we have to cancel under clause 16.1(a), we will not charge you anything and you will not have to make any payment to us
16.2. Once we have begun to provide the Services to you, we may cancel the contract for the Services at any time by providing you with at least 14 calendar days’ notice in writing. If you have made any payment in advance for Goods or Services that have not been provided to you, we will refund these amounts to you.
16.3. We may cancel the contract for Services at any time with immediate effect by giving you written notice if:
i. you do not pay Us when you are supposed to. This does not affect Our right to charge you interest under clause 11.5; or
ii. you break the contract in any other material way and you do not correct or fix the situation within 5 days of Us asking you to in writing.
17. INFORMATION ABOUT US AND HOW TO CONTACT US
17.1. We are Nordic Timber Buildings Ltd a company registered in England & Wales. Registered Office Unit 4 Silver End Industrial Estate Brierley Hill DY5 3LA.
17.2. Company registration Number 10983298 Vat Number 293465766
17.3. If you have any questions or if you have any complaints, please contact us. You can contact Us by telephoning Our customer service team at 01384 79348 or by e-mailing us at email@example.com
17.4. If you wish to contact Us in writing, or if any clause in these Terms requires you to give Us notice in writing (for example, to cancel the contract), you can send this to Us by e-mail, by hand, or by pre-paid post to Our Trading Address
17.5. or Our Registered Office. We will confirm receipt of this by contacting you in writing. If we have to contact you or give you notice in writing, we will do so by e-mail, by hand, or by pre-paid post to the address you provide to us in the Order.
18. HOW WE MAY USE YOUR PERSONAL
18.1. We will Use the personal information you provide to Us to:
i. provide the Goods and/or Services;
ii. process your payment for such Goods and/or Services; and
iii. Inform you about similar Products or Services that we provide, but you may stop receiving these at any time by contacting us.
18.2. We will not give your personal data to any other third party.
19. OTHER IMPORTANT TERMS
19.1. We may transfer our rights and obligations under these Terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or Our obligations under these Terms.
19.2. This contract is between you and Us. No other person shall have any rights to enforce any of its Terms.
19.3. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
19.4. If we fail to insist that you perform any of your obligations under these Terms, or if We do not enforce Our rights against you, or if We delay in doing so, that will not mean that We have waived Our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.
19.5. These Terms are governed by English law. You and We both agree to submit to the nonexclusive jurisdiction of the English courts.
If you have any questions or for more information about our Terms and Conditions please contact us on:
Nordic Timber Buildings
Unit 4, Silver End Industrial Estate, Brettell Ln, Brierley Hill, West Midlands, DY5 3LA, UK
Tel. 01384 79348