FAQ's

Where do Nordic Timber Buildings deliver?
Nordic deliver to most parts of England and Wales but do have a restricted radius, to ensure we deliver to your location please call or email our friendly team.

Please Note: We do not delivery to Scotland

Is there a Delivery Fee?
Yes there is a delivery fee calculated by your location but with this we offer a completely Free Fitting Service to all our customers. We ask that you email us prior to the sale to find out your estimated delivery fee and our current lead time.

How long will the delivery take?
We are a bespoke company and all our products are Handmade, therefore, during our busy periods it may take a longer to dispatch your goods. A firm delivery date will be given once the order has been placed and processed.

How do I qualify for a Free Fitting Service?
Nordic do request that the following guidelines are met upon delivery for you to qualify for the free installation service please find as follows:

- Solid Level Base

- Clear Unrestricted Access to Base

- No Height Restrictions - Clearance Height of 8ft High

Please Note: We do not lift over Fences, Garden Walls and Garages, nor do we carry through customers premises due to insurance regulations. If these guidelines are not met upon ordering we will reserve the right to drop off the goods without Installation of the Building / Fence and collect any outstanding balance. Failure to pay any outstanding balance Nordic Timber Buildings Team will return the goods back to our premises.

What if I don’t meet the guidelines?
We ask that you fully understand the Terms of Sale and that the Free Installation is a completely Free Non-Portable Service offered to you only If all the guidelines are met when buying the product from Nordic Timber Buildings. Again we stress that if those guidelines aren't met Nordic Timber Buildings do reserve the rights to drop off the goods on your premises and collect any outstanding balance.

 
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HOW DO I QUALIFY FOR A FREE FITTING SERVICE 

Nordic Timber Buildings do request that the following guidelines are met upon delivery for you to Qualify for the Free Installation Service

- Solid level base
- Clear unrestricted access to base
- No height restrictions - Clearance height of 8ft High

Please Note: We do not lift over Fences, Garden Walls and Garages, nor do we carry through customers premises due to insurance regulations. If these guidelines are not met upon ordering we will reserve the right to drop off the goods without Installation of the Building / Fence and collect any outstanding balance. Failure to pay any outstanding balance Nordic Timber Buildings Team will return the goods back to our premises. 

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